Clear words.
Better conversations.
The terms behind law firm operations, explained in plain English.
40 resources
AI governance
A practical system for deciding which AI tools a firm may use, who approves them, and how the firm checks results.
ResourceAI-assisted drafting
Using an AI system to create a first draft that a qualified person reviews, edits, and approves.
ResourceAI hallucination
A fluent but unsupported or incorrect output produced by an AI system.
Resourceapproval workflow
A defined sequence that shows who prepares, reviews, approves, and releases work.
Resourceattorney supervision
A lawyer’s responsibility to direct, review, and remain accountable for work performed with assistance.
Resourcecapacity audit
A structured review of how a firm spends time, moves matters, and uses people and tools.
Resourcecase management system
Software that organizes matters, contacts, documents, tasks, calendars, and related work.
Resourcechange management
The work of helping people adopt a new process, tool, or responsibility.
Resourceclient intake
The process of receiving a potential client, collecting needed information, checking fit, and deciding the next step.
Resourceclient intake form
A structured form that collects information from a prospective or current client.
Resourceconflict check
A review for relationships or facts that could prevent a firm from taking or continuing a matter.
Resourceconfidential information
Information related to a client representation that a firm must protect from unauthorized disclosure or access.
Resourcedocument automation
A process that uses structured data and templates to produce repeatable documents.
Resourcefractional paralegal
A paralegal who supports a firm for a contracted portion of time instead of as a full-time employee.
Resourcefractional staffing
Using part-time or shared professional capacity to match a firm’s workload.
Resourcegenerative AI
AI that creates text, images, code, or other new output from prompts and data.
Resourcehandoff
The transfer of work, context, and responsibility from one person or stage to another.
Resourcelegal operations
The systems, people, processes, and tools that help a law firm deliver work and run the business.
Resourcelegal process outsourcing
Using an outside provider for defined legal or administrative work under the firm’s direction.
Resourceworkflow
The repeatable sequence that moves legal work from request to completed outcome.
Resourcematter management
The organized handling of a legal matter from opening through completion.
Resourcenatural language processing
Technology that analyzes or generates human language.
Resourceprocess documentation
Written or visual instructions that capture how work should be performed.
Resourceprocess map
A visual or written representation of the steps, decisions, people, and systems in a workflow.
Resourceprompt design
The practice of writing clear instructions and context for an AI system.
Resourcequality assurance
Checks that confirm work meets the firm’s requirements before release.
Resourcerelationship manager
A named person who coordinates an engagement and helps resolve issues over time.
Resourceremote legal support
Legal support delivered by professionals working outside the firm’s physical office.
Resourcestandard operating procedure
A stable, repeatable instruction set for completing a task.
Resourcedelegation
The intentional assignment of work to another person with context, authority, and a clear result.
Resourcetechnology competence
The practical ability to understand and use technology with the skill and care required by the representation.
Resourcetime tracking
Recording time spent on work so the firm can manage capacity, service, and billing.
Resourceutilization
The share of available working time spent on useful, assigned work.
Resourcevendor due diligence
The review of a provider’s capability, controls, terms, and fit before the firm relies on it.
Resourceverification
The act of checking a result against a reliable source, rule, or expected outcome.
Resourcevirtual legal assistant
A remote professional who provides legal administrative or support work under a firm’s direction.
Resourcevirtual legal professional
Woven Legal’s term for a virtual paralegal, legal assistant, intake specialist, or related support role.
Resourceworkflow automation
The use of software to move work, data, reminders, or decisions through a defined process.
Resourceworkflow optimization
Improving a workflow so it requires less duplicated effort and produces a clearer result.
Resourcecapacity planning
Matching expected work with available people, time, and systems.
No matching resources. Try “intake,” “workflow,” or “delegation.”